Circadian
(Owned & Operated by Circadian Crimson Private Limited)

Scope & Acceptance
These Terms & Conditions govern all access to and use of the Circadian website and services.

By:

• Browsing the website
• Placing an order
• Completing a payment

You acknowledge that you have read, understood, and accepted these Terms and all linked policies.

Customer-First Commitment
Circadian is committed to:

• Transparent pricing
• Honest product representation
• Fair and timely resolution of issues

We encourage customers to contact us first for any concern so we can resolve it efficiently and amicably.

Product Information & Expectations

• Product descriptions are provided with reasonable accuracy
• Images are illustrative; minor variations may occur due to:
  • Screen calibration
  • Lighting
  • Manufacturing processes

Such variations are considered normal and do not constitute defects.

Orders & Availability

• Orders are accepted subject to stock availability

Circadian reserves the right to:

• Limit quantities
• Cancel orders due to errors or compliance concerns

Customers will be informed promptly in case of cancellation and refunded accordingly.

Pricing & Taxes

• Prices are displayed at checkout
• Taxes are applied as per applicable laws
• For India, GST invoices are issued in compliance with regulations

Payments

• Payments are processed via secure third-party providers
• Circadian does not store sensitive payment information
• Failed or reversed transactions are not considered completed orders

Shipping & Risk Transfer

• Delivery timelines are estimates
• Risk transfers to the customer upon confirmed delivery
• Incorrect address details provided by the customer may result in failed or delayed delivery

Returns, Refunds & Exchanges

• Governed strictly by the published Return, Exchange & Refund Policy
• Decisions are based on inspection and documentation
• Refunds are issued to the original payment method only

Fair Use & Abuse Prevention

Circadian reserves the right to restrict services in cases of:

• Repeated unreasonable return requests
• Chargeback abuse
• Fraudulent or misleading claims

This ensures fairness for all customers.

Limitation of Liability (Balanced)

• Circadian’s liability, where legally applicable, is limited to the amount paid for the order
• We are not liable for:
  • Indirect or consequential losses
  • Delays beyond reasonable control

This does not affect statutory consumer rights.

Data Protection & Privacy

Customer data is handled in accordance with:

• Indian IT Act, 2000
• Global data protection principles (including GDPR)

Full details are available in the Privacy Policy.

Governing Law & Jurisdiction

These Terms are governed by the laws of India, and disputes shall be subject to Indian jurisdiction, without prejudice to consumer rights under local laws.